FAQ – PriceSolution4U™

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Q: How do I order multiple items?

A: To place the order for multiple items you will have to follow the steps below:

Step 1. Log in on our website, (this is optional)

Step 2. Choose the color, size, quantity(the amount) and add the item into the cart.

Step 3. Click or Push the button “Continue Shopping” and then continue to browse the website to add other items into your cart.

Step 4. Check out and pay for the items. Our website will guide you with your order.

Q: How do I check the status of my order?

A: Upon placing your order, please allow up to 4-10 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order in some cases a tracking number is not provided.

You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 2-5 business days, please contact us immediately and we will do all we can to investigate.

Q: How long does shipping take?

A: Pricesolution4u ships from one of its many globally positioned warehouses. For domestic orders in the United States, it will normally take 7 to 10 business days and sometimes longer during the busy holiday seasons. For International orders, please allow up to 7-25 days depending on your location.

Canada and Europe

Delivery estimate time for Canada and Europe is between 7-15 business days. In most cases 5-10 business days depending on your location. In all cases, we aim to get your item(s) out to you as quick as possible.

Q: Why Do I Receive More Than One Tracking Numbers?

A: In most cases the items you ordered is from different warehouses and was shipped separately. Do NOT Panic! Your items is on its way to you.

Q: I Ordered More Than One Items Why Do I Receive One?

A: In most cases, the items you ordered is from different warehouses and was shipped separately. Do NOT Panic! Your items are on its way to you.

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: What forms of payment do you accept?

A: We accept Visa, MasterCard, Discover, American Express, JCB, Diners Club International, and PayPal.

Q: Why was my credit card declined? 

A: Most credit cards are declined because the billing address you entered does not match the address your bank has on file, incorrect CVV or wrong zip code. Please be sure to double check this info, and if that does not work, please send us an email at support@pricesolution4u.com. You can always try using a different type of payment like PayPal.

Q: Is your website secure with my personal information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.

Q: How do I order on your website?

A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Do you provide a quality guarantee for all the products being sold?

A: Absolutely! If you find damages to the product, contact us immediately! We will do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

Q: How does store credit work?
A: Store credit is issued in the form of a gift e-card or discount code via email which will contain a code. That code can, then, be entered in the “gift card or discount code” section during checkout.

Q: Do you offer refund?

A: Please visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. Please contact us at support@pricesolution4u.com and we will get back to you as soon as possible.

Q: Why is my order being declined?
A: When placing an order it is important that all credit card information entered is an exact match (name on the card, billing address, CVV code) Also if the billing address associated with the credit card used is different from your shipping address, they will need to be entered separately at checkout.

Q: How About Customs & Import Tax?

Only in some cases, there will be customs duties/fees levied by your destination country. These additional charges for taxes or customs clearance charges are the responsibility of the recipient. Due to the custom policy varies from country to country, we highly recommend to search Custom Policy or contact the local customs office of the destination country.

Q: Why does my order status say “unfulfilled”?
A: If your order is unfulfilled, it is still being processed. Once processed and shipped, you will receive a shipping confirmation email with a link to track your order.

Q: I accidentally ordered the wrong size. What can I do?
A: If there are any errors regarding your order, please contact us immediately as there is limited time to make changes before the order is processed and shipped. Unfortunately, once we start the processing process, we cannot cancel or change your order.